Here at MotorsportReg we pride ourselves on having one of the best customer service and support experiences in the business. Not only do we support our end-customers, the event organizers, but we also support their end customer, participants. In fact many participants who email or call us, don't realize that we're not the ones putting on the events. That's why we promote that using MSR is like adding another member to your team! Last week alone we received nearly 1,200 emails and 180 phone calls.
We thought it might be educational (and interesting) to share some of the gripes we get from attendees about registration forms. Below are a few of the most common ones (in no particular order).