The team at MSR has made some big improvements to SpeedWaiver. In addition to recently adding the event name to the waiver to assist in event day operations at venues with many events going on at once, we have also fixed the issue where the minor waiver option was not present when a direct invite was sent from MSR. We have also made process changes within SpeedWaiver that should alleviate some of the issues and confusion that stem from signing minor waivers and help reduce the amount of second and third attempt SpeedWaivers, saving you money on waivers and time on event day! Going forward, when an attendee navigates to a SpeedWaiver link they will now be presented with the below screen with three options if minor waivers are enabled for your organization.
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Topics:
Updates,
UI,
UX
One of the most requested reporting features that we have received is the ability to view a report that effectively and seamlessly pulls data across multiple events. Being able to do this will allow you to analyze how certain events performed financially compared to others, see participation across events, and track other organizational metrics for future decision making. Now available for Premium customers on the Reports page within MSR are four new cross-event reports!
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Topics:
Features,
Updates
Since our last product blog post at the end of June, the Product and Engineering team here at MotorsportReg has been at work trying to remove friction on both the attendee and organizer side of MSR. Below are some highlights of what the team has been working on for the past few months.
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Topics:
Features,
Updates,
Design,
UI,
UX
Greetings Event Organizers! The next time you log into your Hagerty MSR account, you’ll be prompted to accept new user terms. We know that new terms can lead to concern or confusion, so we want to give you a simple breakdown on what’s really being updated.
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Customers,
Updates,
News
The results are in: The annual Hagerty Motorsports Participation Survey is complete. This year’s survey looked at topics including overall events, gas prices, inflation, what kind of events are increasing in popularity and which are on the wane, as well as a few of the reasons why people might be participating more this year.
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Updates,
Organizers,
News
Beginning January 1, 2022, the IRS threshold for reporting amounts on Form 1099-K is dropping from $20,000 and 200 transaction to $600. This means that any Hagerty MSR organizer who has processed $600 or more in registration fees during the 2022 year will be issued a 1099-K.
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Topics:
Customers,
Misc,
Updates
The team has been working on adding a variety of new features (and eliminating bugs) in a number of ongoing projects. Here’s a brief look at what we’ve accomplished since last August:
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Topics:
Features,
Updates
Following any event, one of the most important things to do as an event organizer is collect feedback from your attendees to learn about their experience, needs and expectations. Post event surveys will provide your team with actionable insights which can be used to create strategies for future event improvements and ensure continued success.
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Topics:
Features,
Updates,
Organizers
In our last post Faith gave a rundown of the new admin navigation interface, and now I'm here to share some of the great new functionality that it offers.
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Topics:
Customers,
Features,
Updates,
Organizers,
UI,
UX
As a member of the Hagerty MotorsportReg Customer Success team, I have the sincere pleasure of working with so many of you, our customers, on a daily basis. If you've ever written in to our support box, there is a good chance we've worked together to troubleshoot one thing or another. I have nothing but respect and admiration for everything our event organizers do to facilitate outstanding events for their attendees, and I'm honored to help wherever and whenever I can.
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Topics:
FAQ,
Customers,
Updates,
Organizers
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