February 28, 2023
You’ve spent countless hours planning your season of events and naturally want them to be well attended, engaging, fun, and successful. By utilizing the best practices and MSR insights below you’ll increase the likelihood of encouraging more participants to attend your events, and ensure they have the information they need to have a great time and come back for more.
Topics: FAQ, Customers, Organizers
May 17, 2022
Are you new to MotorsportReg and in need of some help to start building your next event registration form? Or maybe you’re a long-time user with a new event form to create, but you’re not quite sure where to start? If so, we are excited to share our most popular global event templates with you!
Topics: FAQ, Customers, Misc, Features, Organizers
December 14, 2021
Your event advertisement page plays a critical role in converting interested page visitors to registered attendees. Done correctly, this page should answer the majority of questions a potential participant may have about your event and provide a compelling event description which entices them to proceed to registration. At a minimum, this page should communicate the who, what, where, when, why, and how much of your event. Having seen thousands of these pages, here are a few best practices we'd highly recommend you incorporate into your event advertisement pages for the 2022 season.
Topics: FAQ, Customers, Marketing, Misc, Organizers
November 12, 2021
When was the last time you audited the administrative users within your MSR account? The answer to this for many clubs in MSR is “never”, which exposes your organization to some level of risk which you may not be comfortable with.
Topics: FAQ, Customers, Misc, Features, Organizers
October 21, 2021
As a member of the Hagerty MotorsportReg Customer Success team, I have the sincere pleasure of working with so many of you, our customers, on a daily basis. If you've ever written in to our support box, there is a good chance we've worked together to troubleshoot one thing or another. I have nothing but respect and admiration for everything our event organizers do to facilitate outstanding events for their attendees, and I'm honored to help wherever and whenever I can.
Topics: FAQ, Customers, Updates, Organizers
August 28, 2013
Each host organization that uses MotorsportReg.com for event registrations, online payments, and management, relies on certain information to be maintained and updated by the attendee. This information is used in the organizer's event reports, and more importantly, can mean the difference between a pleasant registration experience, or one marred by error messages or denied payments.
Topics: FAQ
August 12, 2013
Q: I can’t complete my registration because I can’t get my car number. What should I do?
August 14, 2013
Q: I refunded an attendee’s payment, less a $30 cancellation fee, per our policy. How do I account for that the difference in the amount they paid and the amount that I refunded to them?
A: You can create a Cancellation Fee package to apply to the registration when an attendee cancels. Then you refund them all but the amount of the cancellation fee. Here are the steps to do that:
August 12, 2013
Topics: FAQ
June 11, 2013
Topics: FAQ
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