Organize awesome events.Our all-in-one event management software keeps organizers sane & attendees happy.

Passion can only take us so far in this industry – we need to keep the wheels turning and generate a profit in order to keep progressing forward...but how can we feel confident we’re doing that? With our newest feature, here's how MSR can help...

As your trusted motorsports partner, we're constantly seeking new ways to increase your profitability. We know that every penny matters, which is why we're thrilled to introduce our latest feature: Fee Pass-Through.

Fee Pass-through allows you the choice to transfer all payment processing fees to your attendee. This functionality has been asked for by many organizers over the years and we're happy to make it available to those who wish to utilize it. 

What does this look like from your attendee’s perspective? To ensure a smooth and user-friendly experience for your customers, we’ve clearly outlined the fees for each payment method during checkout. This empowers attendees to choose the most cost-effective option while providing complete transparency on upfront costs. The Fee Pass-Through feature applies to events charged at registration, waitlisted, or deferred. If a registration is modified, the processing fee will be recalculated based on the current rates.

Example of your attendees' Fee Pass-through Experience 

To begin using Fee Pass-through, head to Settings >> Account Options and check the Fee Pass-Though box.

Note: Fee Pass-Through's default is "off", meaning nothing changes unless your organization decides it would like to pass through payment processing fees to attendees. An admin from your organization must enable this feature if desired, and it will only apply to registrations which occur after the feature is enabled. 

The addition of Fee Pass-Through paves the way for upcoming enhancements to our platform. 

Stay tuned for more updates on what's coming soon!

Any questions? Reach out to the Support Team today:
Email: support@motorsportreg.com
Call: (888) 242-9684

Don’t forget! Subscribe to our MotorsportReg YouTube channel for tutorials, help, support, tips, and best practices to help you master MotorsportReg.

MotorsportReg is excited to announce our partnership with Vertical Insure to offer event cancellation insurance coverage for all drivers and participants across the United States. Soon, registrants will have the option to simply add cancellation coverage - with one click - directly from the MSR checkout page.

Boost Registration and Minimize Refund Requests

Introducing Registration Cancellation Insurance: This coverage keeps organizers whole while reimbursing up to 100% of the registration fee if a participant cannot attend due to a covered peril. Here's how it can benefit your organization:

• Increase Registrations: Offering cancellation insurance provides peace of mind and eliminates doubt and uncertainty by encouraging more participants to register for your events.
• Reduce Refund Requests: With cancellation insurance in place, organizations typically see a 46% reduction in refund requests, saving you time and administrative resources. 

Mobile Checkout Experience with Vertical Insure Coverage Option

How Does Registration Cancellation Insurance Benefit Your Organization?

Registration fees are generally non-refundable, which helps cover your basic operating costs. By offering Registration Cancellation Insurance, you can maintain these essential fees while still providing participants with the assurance that they can get a refund if needed. This not only keeps your participants satisfied but also makes them more likely to register for future events, knowing they have a safety net. 

Impact on Administrative Resources

Offering Registration Cancellation Insurance has shown a 46% reduction in refund requests, significantly easing the burden on your administrative team. This allows for a smoother registration process and frees up your team to focus on what's really important, the experience your drivers and riders will have.

What do you, the organizer, have to do?

Absolutely nothing. After purchasing coverage, registrants will receive a confirmation email from Vertical Insure, which includes detailed instructions on how to file a claim and answers to common questions. If they need further assistance, they can easily reach out to support@verticalinsure.com, where the support team is ready to help with any concerns.

For more details on Vertical Insure coverage, please refer to our FAQ's.

Subscribe to our MotorsportReg YouTube channel for tutorials, help, support, tips, and best practices to help you master MotorsportReg.

We're jazzing up white label websites to give attendees a smoother experience. Check out what's coming soon:

We are enhancing our payment processing system to deliver a quicker and more user-friendly experience for your participants. Take a look at the upgrades we're rolling out soon.

Your memberships, licenses, and other credentials are now available under your participant's "My Account" page for self-service viewing and printing. 

Your attendees can view cards, print, and see their credential history!

This feature is disabled by default. You must enable it for your credentials.

TRAVERSE CITY, Mich., January 30, 2024 - Hagerty, Inc., (NYSE: HGTY) an automotive enthusiast brand and leading specialty vehicle insurance provider, today announced that MotorsportReg (MSR), the world’s largest motorsport events calendar, set all-time highs in 2023 for event registrations, usage and customer service.

Elections are surveys that guarantee anonymous aggregated results for a secure ballot. Did you know customers can conduct secure and auditable elections with membership verification? MSR can also provide access to third-party auditors. This can be for both National and Chapter level elections and the results can be anonymous, if desired. This feature is available now for premium plan customers.

Benefits:

• Run secure auditable elections on MSR.
• Eliminate the need to use paper ballots or pay for another online election system. 

Video Walkthrough of Surveys and Elections

MSR offers many features that can help streamline your event setup process. To help you get the most out of the platform, we will begin posting educational materials on various topics, starting with the differences between branches and groups on your registration forms and how to use them.

The MSR team has been making enhancements across the platform as we start to spool up for the 2024 season. Below are a few recent updates around SpeedWaiver, Search and RaceHero. Be sure to keep an eye on the bell icon in the upper righthand corner in MSR in the coming months with more enhancements on the way!