[Webinar Recap] Time to Save Time- 6 Features to Get You to the Finish Line Faster

Date

August 13, 2013 by Jennifer Ghidinelli

We’re happy to say that our first webinar of 2013 was a success!  What better way to start off the weekend than by learning how you can save time on event registration in order to do more important things; like perhaps cheer on our local San Francisco 49ers in the Super Bowl this weekend (go Niners!).

In case you missed it, here’s a brief overview of the 6 Features to Get You to the Finish Line Faster:

1. Private Landing Pages

All organizations on the Premium Plan are entitled to a private landing page with your own URL (yournamehere.motorsportreg.com). This page will always list your current MSR events.  No need to update anything.  We do it all for you!  And if you collect your membership dues using MSR, those “events” will be listed at the top of your page.

2. Deferred Payments

Using deferred payments is similar to using your credit card to book a hotel.  When you make your hotel reservation, you put your credit card on file to hold the reservation. And then once your stay is complete, your card is charged.  This same methodology can be used in MSR for an attendee to book a spot in an event.  Using deferred payments gives you the organizer the flexibility to charge the card whenever you want.  This can save you time from issuing refunds if an attendee cancels.  And generally, people register earlier and more often because there’s no penalty for cancelling which provides you more visibility into who’s attending your events.

3. Elections and Surveys

MSR provides an easy and confidential way for you to hold your elections online.  If you’re currently using paper ballots for your elections, this feature will save you time and money!  And our survey feature allows you to easily ask for feedback from your attendees and members.

4. Google Analytics Integration

Google Analytics does many things, but in general, it monitors your website traffic.  This valuable information can help you determine the best ways to market your events and get more attendees by telling you where your web traffic is coming from and what keywords people are searching for to find you.  You can integrate your events in MSR with Google Analytics which provides a wealth of information.  For example it can help you determine where people are coming from that register for your events.  We’re working on an e-book on how to effectively use Google Analytics and MSR, so keep your eyes posted to our blog!

5. Custom Member Types

Creating your own member types allows you to segment your database of members and then use that information to build reports, send emails or customize your registration form.  Some common member types that our users typically build include: volunteers, stewards, teens, workers, coach, T&S, F&C, solo approved drivers, etc.

6. Membership Validation

Rather than verify your members manually, you can use MSR to do it for you automatically.  We already have system integrations in place with the national organizations of SCCA, BMWCCA, PCA, Audi, and MBCA which makes this process much easier for you.  And if you don’t belong to one of those organizations, you can simply upload a member file to our system and we’ll verify against the file.

7. BONUS- Wordpress/Joomla Plugin

We couldn’t stop at just 6 time-saving features, so we threw in a bonus!  If your website is running on Wordpress or Joomla (60% chance it is) you can use our plugin to automatically list your events on your website.  No need to update or monitor.  The plugin does it all!

To see a recording of the webinar in its entirety, click on this link.  If you’re not already on our Premium Plan and are ready to take advantage of these features to save time in your event registration process, then sign up here and we’ll get you started!
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Topics: Features, Webinar

Revenue Report Breaks it Down

Date

August 14, 2013 by Brian Ghidinelli

Whether you're a professional or volunteer event organizer, everyone wants to know the bottom line at a glance. Some organizations think about it in terms of cars, others in terms of entries and some groups have more complex formulas for what constitutes break even. While we can't intuit your revenue model, we can make it easy to apply our numbers quickly to whatever model you use.

You've Got Money report frequently used for tallying up inventoryWe have long had the event financial report (a breakdown of who paid and how much) and an ordered inventory report (what people bought). The former shows each and every transaction for an event (both online, like credit cards, as well as offline, like cash and check), while the latter shows a summarized tally of what each attendee ordered. The confusion occurs when organizers combine these two data sets, because one reports a summarized total by attendee while the other shows a per-transaction level of detail. If you combine them, you're likely to get duplicate inventory lines and the totals don't match.

Revenue by package contains payments, packages and inventory in one reportA better financial summary was in order, but we heard loud and clear that organizers didn't want to look at multiple reports so we built a new "Event Revenue, Packages, & Inventory" financial report. By attendee, it shows (1) payment totals by type, (2) total revenue and fees, (3) packages ordered and (4, not shown) inventory items those packages contain. From the simplest to most complex event, this report now tells you everything you need to know about the financial and logistical aspects of your event.

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Topics: Features

Saving Leading Zeros

Date

June 11, 2013 by Brian Ghidinelli

Leading zeros in Excel - keep 'em safe!Raise your hand if you've opened a report in Excel before that contained leading zeros only to find them disappear. Everyone? Yup, that matches our experience as well. Good news!  Through some trickery, we've taught Excel to open our reports and treat certain columns as text instead of numbers. Leading zeros from vehicle numbers, transponders and zip codes will no longer appear on the back of milk cartons.

While the zero dropping is an Excel issue, this new method embeds a hint in the XLS file saying, "Hey, don't do that!" The trick is to use cascading style sheets (CSS) to let Excel know how you want a particular column in a table (spreadsheet) formatted. We picked up those tips from Niall's Blog.

This improvement eliminates several steps of exporting and opening CSV files and explicitly identifying columns as text. Enjoy doing less - that's that we're after when we make organizing events easier and more fun.
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Topics: Features

Move & Copy Registrations

Date

June 11, 2013 by Brian Ghidinelli

Things come up. Plans change. Cars break. A registrar who hasn't received a cancellation or rescheduling request has never organized an event. While many organizations have strict cancellation policies, there are often legitimate reasons for leniency. We know of at least one attendee who wrecked their car on the way to the track, ending their weekend before it started. These are moments of opportunity by being flexible. A credit towards a future event keeps the participant with your organization (and their entry fees) and turns a customer into an advocate.

Now you have to turn policy into action. How do you move their registration to a future event? Or how can you take a season subscription, like for Autocross, and enter the driver in all 10 events after they pay a one-time discounted entry fee? How can you help a busy parent reschedule their teenager's Street Survival entry for a couple of months down the road?

Screenshot of the new copy feature link on the registration screenEnter our new attendee copy feature. Whether you want to copy the registration details to one event or ten, you can quickly select and migrate all of the details to future events.

One of the benefits of MotorsportReg.com is that each event can be configured differently meaning options available for the original event may not be available for future events. That's OK - we automatically try to link up your fees and questions and let you massage them in the event we can't find a match.

For more details, check out the documentation.
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Topics: Features

PCA and BMW CCA Membership Verification

Date

September 9, 2013 by Brian Ghidinelli

In 2009 we launched our first membership verification service where any organization could upload a file of valid members or participants and validate against it using rules on their registration form. We simultaneously released our first integration to support real-time verification for Sports Car Club of America (SCCA) organizers.

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Topics: Features

Online Attendee Check In

Date

August 14, 2013 by Brian Ghidinelli

icon for new Checked In attendee statusWe've always worked to reduce the amount of paper needed leading up to an event. Killing spreadsheets is our guilty pleasure. But in most cases the time comes when the registrar prints out a final set of reports, shuts down the computer and heads to the event relying only on paper. Today, we're excited to introduce a new "Checked In" status and the corresponding on-site Check In feature that helps eliminate paper at the event too!

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Topics: Features

Improved SCCA Weekend Membership Billing

Date

August 14, 2013 by Brian Ghidinelli

Sports Car Club of America logoLast year we helped our SCCA customers process more than 2000 weekend memberships online rather than having the participant fill out a triple-carbon form at the event during registration. It saves a ton of time, keeps lines short and removes one more paperwork roadblock to having fun. If you are an SCCA region and aren't familiar with how to sell weekend memberships in advance, check out the overview.

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Topics: Features

Changes to Autocross PAX

Date

October 11, 2013 by Brian Ghidinelli

Autocrossing Mustang by Randy_fThe recent introduction of three new indexed classes from SCCA National (RTA, RTR and RTF) have led us to a lot of discussion about PAX support in MotorsportReg.com. This is not an SCCA-specific issue as many BMW CCA and PCA groups also have indexed classes for their autocrosses. I won't say we have been wrong for the last ~five years since adding class modifiers, but we certainly could have been more right.

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Topics: Features

Updated Google Analytics Integration

Date

August 14, 2013 by Brian Ghidinelli

Back in December we released the first cut of our Google Analytics Integration which allows customers to enter their GA identifier in MotorsportReg.com and start picking up analytics on their registration funnels.

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Topics: Features

Google Analytics Integration

Date

October 31, 2013 by Brian Ghidinelli

Google Analytics tracks your motorsport event registration marketing efforts

For those nerdy number crunchers out there on our Premium Plan, we have an early Christmas present for you: Google Analytics Integration. You can hurry to your Account Options screen and input your Google Analytics Property ID (looks like UA-XXXXXX-Y). Once saved, we'll immediately start using it to record visitor statistics on the following pages:

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Topics: Marketing, Features

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