Move & Copy Registrations


June 11, 2013 by Brian Ghidinelli

Things come up. Plans change. Cars break. A registrar who hasn't received a cancellation or rescheduling request has never organized an event. While many organizations have strict cancellation policies, there are often legitimate reasons for leniency. We know of at least one attendee who wrecked their car on the way to the track, ending their weekend before it started. These are moments of opportunity by being flexible. A credit towards a future event keeps the participant with your organization (and their entry fees) and turns a customer into an advocate.

Now you have to turn policy into action. How do you move their registration to a future event? Or how can you take a season subscription, like for Autocross, and enter the driver in all 10 events after they pay a one-time discounted entry fee? How can you help a busy parent reschedule their teenager's Street Survival entry for a couple of months down the road?

Screenshot of the new copy feature link on the registration screenEnter our new attendee copy feature. Whether you want to copy the registration details to one event or ten, you can quickly select and migrate all of the details to future events.

One of the benefits of is that each event can be configured differently meaning options available for the original event may not be available for future events. That's OK - we automatically try to link up your fees and questions and let you massage them in the event we can't find a match.

For more details, check out the documentation.

Topics: Features

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