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Nearly a year after launching one of our most impactful product releases, we’ve made meaningful enhancements driven by your feedback. Our goal with introducing Event Cancellation Insurance was twofold: first, to help organizers avoid financial losses from refunds; and second, to offer attendees protection against unexpected, unavoidable situations - a true win-win for everyone involved. As always, thank you for sharing with us. It’s clear: your voice helps shape what we do.

We’re excited to announce the launch of our latest reporting feature: the Cross-Event Profit & Loss Report! This report is designed to help you analyze your events over the course of a year and identify which types of events perform best.

As we begin a new year, we wanted to take a moment to first thank you. We are grateful for our MotorsportReg community. Whether you’re an organizer working tirelessly to manage your events or an attendee giving it your all on the track, your passion drives everything we do. 

This year’s growth and milestones wouldn’t have been possible without your trust, feedback, and dedication. You’re at the heart of every improvement we make, and we’re honored to be part of your motorsports journey.

2024 was a big year for us! We rolled out exciting new features - some of which have been years in the making - and we were thrilled to bring those to fruition this year.

Here is what 2024 looked like for MotorsportReg:

Here’s to another season of unforgettable events, thrilling moments, and milestones achieved together. We can’t wait to see what we’ll accomplish in the coming year!
As always, if you have any questions, feedback (or just want to say hi!), please feel free to contact the support team today - we’re here to help!

Email: support@motorsportreg.com
Call: (888) 242-9684

Don’t forget! Subscribe to our MotorsportReg YouTube channel for tutorials, help, support, tips, and best practices to help you master MotorsportReg.

Now live on MotorsportReg, we’ve added impactful new enhancements to Virtual Gift Cards:

We’re thrilled to introduce a highly anticipated brand-new way to boost your revenue and enhance your attendees' experience. You can now sell virtual gift cards directly through your organization, making it easier than ever for attendees to give - and receive - the gift of track time.

Dear MotorsportReg Community,

Passion can only take us so far in this industry – we need to keep the wheels turning and generate a profit in order to keep progressing forward...but how can we feel confident we’re doing that? With our newest feature, here's how MSR can help...

As your trusted motorsports partner, we're constantly seeking new ways to increase your profitability. We know that every penny matters, which is why we're thrilled to introduce our latest feature: Fee Pass-Through.

Fee Pass-through allows you the choice to transfer all payment processing fees to your attendee. This functionality has been asked for by many organizers over the years and we're happy to make it available to those who wish to utilize it. 

What does this look like from your attendee’s perspective? To ensure a smooth and user-friendly experience for your customers, we’ve clearly outlined the fees for each payment method during checkout. This empowers attendees to choose the most cost-effective option while providing complete transparency on upfront costs. The Fee Pass-Through feature applies to events charged at registration, waitlisted, or deferred. If a registration is modified, the processing fee will be recalculated based on the current rates.

Example of your attendees' Fee Pass-through Experience 

To begin using Fee Pass-through, head to Settings >> Account Options and check the Fee Pass-Though box.

Note: Fee Pass-Through's default is "off", meaning nothing changes unless your organization decides it would like to pass through payment processing fees to attendees. An admin from your organization must enable this feature if desired, and it will only apply to registrations which occur after the feature is enabled. 

The addition of Fee Pass-Through paves the way for upcoming enhancements to our platform. 

Stay tuned for more updates on what's coming soon!

Any questions? Reach out to the Support Team today:
Email: support@motorsportreg.com
Call: (888) 242-9684

Don’t forget! Subscribe to our MotorsportReg YouTube channel for tutorials, help, support, tips, and best practices to help you master MotorsportReg.

MotorsportReg is excited to announce our partnership with Vertical Insure to offer event cancellation insurance coverage for all drivers and participants across the United States. Soon, registrants will have the option to simply add cancellation coverage - with one click - directly from the MSR checkout page.

Boost Registration and Minimize Refund Requests

Introducing Registration Cancellation Insurance: This coverage keeps organizers whole while reimbursing up to 100% of the registration fee if a participant cannot attend due to a covered peril. Here's how it can benefit your organization:

• Increase Registrations: Offering cancellation insurance provides peace of mind and eliminates doubt and uncertainty by encouraging more participants to register for your events.
• Reduce Refund Requests: With cancellation insurance in place, organizations typically see a 46% reduction in refund requests, saving you time and administrative resources. 

Mobile Checkout Experience with Vertical Insure Coverage Option

How Does Registration Cancellation Insurance Benefit Your Organization?

Registration fees are generally non-refundable, which helps cover your basic operating costs. By offering Registration Cancellation Insurance, you can maintain these essential fees while still providing participants with the assurance that they can get a refund if needed. This not only keeps your participants satisfied but also makes them more likely to register for future events, knowing they have a safety net. 

Impact on Administrative Resources

Offering Registration Cancellation Insurance has shown a 46% reduction in refund requests, significantly easing the burden on your administrative team. This allows for a smoother registration process and frees up your team to focus on what's really important, the experience your drivers and riders will have.

What do you, the organizer, have to do?

Absolutely nothing. After purchasing coverage, registrants will receive a confirmation email from Vertical Insure, which includes detailed instructions on how to file a claim and answers to common questions. If they need further assistance, they can easily reach out to support@verticalinsure.com, where the support team is ready to help with any concerns.

For more details on Vertical Insure coverage, please refer to our FAQ's.

Subscribe to our MotorsportReg YouTube channel for tutorials, help, support, tips, and best practices to help you master MotorsportReg.

We're jazzing up white label websites to give attendees a smoother experience. Check out what's coming soon: