Increase registrations and eliminate refund requests


June 11, 2024 by Nicole Papadopoulos

MotorsportReg is excited to announce our partnership with Vertical Insure to offer event cancellation insurance coverage for all drivers and participants across the United States. Soon, registrants will have the option to simply add cancellation coverage - with one click - directly from the MSR checkout page.

Boost Registration and Minimize Refund Requests

Introducing Registration Cancellation Insurance: This coverage keeps organizers whole while reimbursing up to 100% of the registration fee if a participant cannot attend due to a covered peril. Here's how it can benefit your organization:

  • Increase Registrations: Offering cancellation insurance provides peace of mind and eliminates doubt and uncertainty by encouraging more participants to register for your events.
  • Reduce Refund Requests: With cancellation insurance in place, organizations typically see a 46% reduction in refund requests, saving you time and administrative resources. 
Mobile Checkout Experience with Vertical Insure Coverage Option

vertical-insure-2-mockup (1)

How Does Registration Cancellation Insurance Benefit Your Organization?

Registration fees are generally non-refundable, which helps cover your basic operating costs. By offering Registration Cancellation Insurance, you can maintain these essential fees while still providing participants with the assurance that they can get a refund if needed. This not only keeps your participants satisfied but also makes them more likely to register for future events, knowing they have a safety net. 

Impact on Administrative Resources

Offering Registration Cancellation Insurance has shown a 46% reduction in refund requests, significantly easing the burden on your administrative team. This allows for a smoother registration process and frees up your team to focus on what's really important, the experience your drivers and riders will have.

What do you, the organizer, have to do?

Absolutely nothing. After purchasing coverage, registrants will receive a confirmation email from Vertical Insure, which includes detailed instructions on how to file a claim and answers to common questions. If they need further assistance, they can easily reach out to, where the support team is ready to help with any concerns.

For more details on Vertical Insure coverage, please refer to our FAQ's.

Subscribe to our MotorsportReg YouTube channel for tutorials, help, support, tips, and best practices to help you master MotorsportReg.

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More registrations from your white label website


April 25, 2024 by Nicole Papadopoulos

We're jazzing up white label websites to give attendees a smoother experience. Check out what's coming soon:

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💳 Apple Pay & Google Pay, Faster Checkout


March 6, 2024 by Nicole Papadopoulos

We are enhancing our payment processing system to deliver a quicker and more user-friendly experience for your participants. Take a look at the upgrades we're rolling out soon.

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🆕 Self-service memberships and licenses


February 4, 2024 by Nicole Papadopoulos

Your memberships, licenses, and other credentials are now available under your participant's "My Account" page for self-service viewing and printing. 

Your attendees can view cards, print, and see their credential history!

This feature is disabled by default. You must enable it for your credentials.

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Motorsports enthusiasts and race organizers propel Hagerty’s MotorsportReg to record highs in event registrations, website visits and customer service


January 31, 2024 by Nicole Papadopoulos

TRAVERSE CITY, Mich., January 30, 2024 - Hagerty, Inc., (NYSE: HGTY) an automotive enthusiast brand and leading specialty vehicle insurance provider, today announced that MotorsportReg (MSR), the world’s largest motorsport events calendar, set all-time highs in 2023 for event registrations, usage and customer service.

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DYK: Surveys and Elections


January 23, 2024 by Nicole Papadopoulos

Elections are surveys that guarantee anonymous aggregated results for a secure ballot. Did you know customers can conduct secure and auditable elections with membership verification? MSR can also provide access to third-party auditors. This can be for both National and Chapter level elections and the results can be anonymous, if desired. This feature is available now for premium plan customers.


  • Run secure auditable elections on MSR.
  • Eliminate the need to use paper ballots or pay for another online election system. 

Video Walkthrough of Surveys and Elections

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Did you know? Control your forms with Groups & Branches


January 2, 2024 by Nicole Papadopoulos

MSR offers many features that can help streamline your event setup process. To help you get the most out of the platform, we will begin posting educational materials on various topics, starting with the differences between branches and groups on your registration forms and how to use them.

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SpeedWaiver, Search, and RaceHero Updates


December 27, 2023 by Ryan Cunningham

The MSR team has been making enhancements across the platform as we start to spool up for the 2024 season. Below are a few recent updates around SpeedWaiver, Search and RaceHero. Be sure to keep an eye on the bell icon in the upper righthand corner in MSR in the coming months with more enhancements on the way! 

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Topics: Features, API

Product Updates and Enhancements


October 23, 2023 by Ryan Cunningham

The Product and Engineering team has been hard at work making improvements across the platform. As we deliver new features we always want to learn from the usage, and iterate on them to make it more valuable to you in your day-to-day use of the platform. One of those recent learnings and subsequent improvements is that now on our list screens (People, Attendees, and Entries) we are no longer persisting the search when you search for a name. This was a recent change implemented with the Saved Views feature and was causing more unnecessary clicks for many organizers, so this fix will save you valuable time. If you have not checked out our Saved Views feature yet, here is the blog post with more information.

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New Saved Views Feature


August 31, 2023 by Ryan Cunningham

We are excited to announce the release of one of our most requested features: Saved Views. This feature is available today on the People, Attendees, and Entries list screens.

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Topics: Features, Updates

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