Product Updates

Scheduled Text Messages

Posted by Chris Redrich on Feb 17, 2021 3:26:41 PM

This week we launched a new feature to Text Message Blaster which allows you to pre-schedule messages to be sent at a specific date and time.

When drafting a text message, you can now click the "Sends at" line to select a date and time in the future for the message to be sent. 

Scheduled messages can be seen and cancelled in your message history.

Screen Shot 2021-02-16 at 11.22.28 AM

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Topics: UX

Option to disable SpeedWaiver per event

Posted by Chris Redrich on Feb 3, 2021 4:05:40 PM

We released the following improvements today:

  • You can now disable SpeedWaiver on a per-event basis by going to your Event Settings and then Text & Copy. This will remove the SpeedWaiver block from your registration form for events that don't require a waiver signature.
  • We fixed a bug where event images were being resized incorrectly in some cases. This fixes all previously uploaded images so no additional action is required.
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Topics: UX

Automating E-Waivers and more

Posted by Chris Redrich on Jan 6, 2021 3:32:54 PM

If your organization is using SpeedWaiver, everyone who registers will have the option to sign their waiver electronically when they register for an event. All attendees who opt-in will receive a text message with an invite link from SpeedWaiver to sign your waiver(s). 

This removes the need for you to email the SpeedWaiver link out manually and ensures that your attendee list accurately shows who has signed the waiver. 

We have also released a few other fixes:

  1. We fixed a few minor bugs related to credential audit logs. This should resolve a few cases where it was not possible to view the audit log for a credential.
  2. We fixed a bug where the "Help" icon did not function. 
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Topics: UX

Coming Soon: Automating E-Waivers

Posted by Chris Redrich on Dec 29, 2020 12:49:34 PM

Next week we will release another enhancement to the SpeedWaiver product by adding SpeedWaiver to the registration form. 

If your organization is using SpeedWaiver, everyone who registers will have the option to sign their waiver electronically when they register for an event. All attendees who opt-in will receive a text message with an invite link from SpeedWaiver to sign your waiver(s). 

This removes the need for you to email the SpeedWaiver link out manually and ensures that your attendee list accurately shows who has signed the waiver. 

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Topics: UX

SpeedWaivers integrated to attendees list

Posted by Chris Redrich on Nov 18, 2020 6:40:01 PM

Today brings an exciting set of enhancement for organizations who have signed up for SpeedWaiver. Since we launched SpeedWaiver, you have had to look in Settings to find people who have signed waivers electronically. That changes today.

You can now view an entire list of everyone who has signed waivers through SpeedWaiver directly in the Attendees list. Here's how it works:

  • There is a new column called “Is waiver signed?” which will display as “Signed” when a person has signed their waiver via SpeedWaiver or a waiver page number has been entered in check-in or “Not signed” if they have not yet signed a waiver.
  • A new filter called “Participant Category” allows you to include Guests in the Attendees list. Guests are people who signed a waiver with SpeedWaiver but do not match the name of a registered attendee.
  • There are new SpeedWaiver columns you can add to the attendees list to include details about the waiver such as a download link, photo link, etc.
  • If a person signs a waiver with the same name as a registration, these columns will display the status of their e-waiver.

We're excited to continue to bring a deeper integration of SpeedWaiver into MotorsportReg. Next we'll be working on integration SpeedWaiver into the Check-In screen so that you can easily check-in both attendees and guests.

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Topics: UX

Website Redesign Coming Soon!

Posted by Chris Redrich on Nov 16, 2020 2:41:58 PM

We’re excited to share that we’ll be launching some changes to the front end of MotorsportReg.com this week (don’t worry, no changes to the look or functionality of the organizer admin pages). We hope you'll like the new look and feel, and that it will help grow participation in your events.

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Topics: UX

Form Builder Fixes & More

Posted by Chris Redrich on Jul 22, 2020 7:21:17 PM
  • Custom vehicle questions are now available in the entries list. 
  • We fixed an issue with the new Form Builder where the class and vehicle number selections weren't always saving when creating or editing an entry product.
  • We brought back the ability to align text in the new Form Builder text blocks.
  • We fixed an issue where the list of signed waivers was not sorting by date properly in the SpeedWaiver settings.
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Topics: Features

Upcoming Maintenance & Scheduled Downtime

Posted by Chris Redrich on May 28, 2020 5:22:28 PM

 

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Topics: Features

New Form Builder Improvements

Posted by Chris Redrich on Apr 17, 2020 1:27:17 PM

A few weeks ago we launched an all-new form builder. We've received a lot of great feedback and today we have pushed live a number of improvements and fixes based on your feedback.

  • We've fixed a bug where the drag & drop was not working in some cases. 
  • All edit panels now have a "Cancel" button to add an explicit action to close/cancel your changes.
  • If you delete or clone an item in the form layout, when the layout refreshes, it will refresh in the same place you were before. Previously it would reset you back to the top of the form layout.
  • You can now type a date into date fields as well as use the date picker.
  • You can now click through form items one by one to review visibility and validation rules without first having to close the panel.
  • The form layout can now be scrolled when you are editing visibility and validation rules.
  • We’ve expanded the width of the panels so that you can see more information in the text fields. This is particularly helpful when creating/editing text blocks.
  • We’ve added the collection type (Pick one/Pick many) to the form layout. So if you have a collection on the form, you’ll be able to tell which one it is.
  • We’ve fixed a bug with Safari where the preview panel was not fully visible.
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Topics: Features

Bulk Refunds

Posted by Chris Redrich on Mar 23, 2020 1:57:31 PM

In light of the COVID-19 outbreak, we have introduced additional new features that help you communicate and process the tasks that are required when cancelling events. 

  • You can now process refunds in bulk by navigating to the Refunds & Credits screen in your Event Settings. This screen now allows you to issue a Refund or Credit to all attendees. 
  • Cancelling an event now flags/marks your event on the calendar as cancelled so you no longer need to modify the title of your event. 
  • We've updated the API to include a new "cancelled" attribute and a filter (exclude_cancelled=true) that will filter out cancelled events from your API calls.
  • We are using a brand-new Google feature to indicate when your event has been cancelled to influence how it appears in search results.

If you haven't done so already, please consider taking our COVID-19 survey to help us understand how the outbreak is impacting your program. Stay healthy and safe! 

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Topics: Features

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