Product Updates

Nicole Papadopoulos

Recent Posts

Report Bug Fixes

Posted by Nicole Papadopoulos on Mar 28, 2025 12:48:55 PM

🐞 We've fixed a bug that was causing the Cross Event Registration Participation Detail report to show the account created date in the date registered column.

🐞 We've also sorted out an issue where the Event Transaction Report column totals weren't adding up correctly.

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Event cancellation insurance from Vertical Insure updates

Posted by Nicole Papadopoulos on Mar 20, 2025 3:27:54 PM

🆕 Event organizers can now see who purchased Vertical Insure event cancellation insurance on the attendee's registration. 

🆕 Attendee's can now see if they have purchased Vertical Insure event cancellation insurance from their attendee dashboard.

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Design Bug Fix

Posted by Nicole Papadopoulos on Mar 12, 2025 1:12:06 PM

🐞A bug causing search results from the top right search bar to overlap on all pages has been resolved.

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SpeedWaiver Updates

Posted by Nicole Papadopoulos on Mar 12, 2025 10:07:15 AM

🚀 We have improved the SpeedWaiver signing process to make it easier to sign minor waivers correctly by removing the "Sign as guardian on behalf of minor" option and rewording the adult and minor waiver option to more clearly indicate who should be signing the waiver. This applies to SpeedWaivers sent from the registration form and directly through a SpeedWavier page for an event. For even more clarity, the attendee's name is shown on SpeedWaivers sent from the registration form.

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Profit & Loss Reporting Update

Posted by Nicole Papadopoulos on Mar 11, 2025 12:04:45 PM

🆕 The single event and cross-event profit & loss report now includes revenue from all registrations regardless of registration status. Additionally, it features a newly calculated expense line for "Monies Due." Note: This update ensures that the profit and loss reports account for profits derived from cancelled registrations that have not been refunded.

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Public Entry List Update

Posted by Nicole Papadopoulos on Mar 5, 2025 4:11:45 PM

🚀  You can now choose to hide hometown and show only first letter of the last name on public entry lists to better protect your attendee's privacy. Simply navigate to Settings >> Account Options >> under Premium Plan Options select Limit Public Info. This feature is available for premium plan customers. 

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🚀 Cross Event Profit & Loss Reporting

Posted by Nicole Papadopoulos on Feb 27, 2025 12:31:31 PM

🆕 You now have the ability to generate a profit and loss report for all events within a calendar year, allowing you to view the financial performance of multiple events in one comprehensive report. The Cross Event Profit & Loss Report can be found under the Reporting tab. 

For more information, please refer to our help document.

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Form Builder Bug Fix

Posted by Nicole Papadopoulos on Feb 25, 2025 2:48:52 PM

🐞 We've fixed a bug that was preventing the new form builder from updating validation rules.

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Registration confirmation email and SpeedWaiver updates

Posted by Nicole Papadopoulos on Feb 18, 2025 10:01:51 AM

🚀 Organizations can now apply custom branding to attendee confirmation emails. Simply navigate to the "White Label Website" section under general settings to access the "White Label Emails" feature.  

🚀 Signed SpeedWaivers link has been added to the events setting page.

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New Registrar Admin Role

Posted by Nicole Papadopoulos on Feb 13, 2025 2:51:58 PM

🚀 Eventmasters can now grant a "Registrar" admin role which prevents access to reports. Simply navigate to the member's profile, select the "Registrar" role under Password & Permissions, and then click "Save".  Note: If you want registrars to check in attendees, set permissions to Registrar, Read & Write. For additional guidance, please refer to our help document on Event Organizer Permissions.

This new role allows you to give more limited access to people for event day operations without allowing them to access sensitive financial data and reports.

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