Product Updates

Reports, Chargebacks, RaceHero, Promo emails

Posted by Brian Ghidinelli on Jun 4, 2017 9:26:00 PM

We've been making lots of changes to our live timing and race results app, RaceHero. Compatible with MyLaps T&S systems and apps available on iOS/Android. See RaceHero.io for event organizers.

Here are enhancements that went live this morning

  • We sent the first organizer "Calendar Listings" email on the 24th showing how many people your events are reaching via our mailing lists
  • The attendee "Upcoming Events" email received a minor redesign to be more mobile friendly
  • Membership/Licensing users will now see expiration dates and status synchronized to their member profiles
  • Improved our chargeback responses to increase chance of winning disputes
  • Reports using the "Group By" will now see group counts in your browser and in HTML/PDF exports to save you from counting how many people are in a group (e.g., how many racers in a class)

And we fixed the following issues:

  • Will Call report would throw error when no records were returned
  • Miscellaneous edge cases when adding, deleting and re-adding memberships/licenses
  • Profiles that can not be merged was not returning an accurate reason

Something Powerful

Tell The Reader More

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Remember:

  • Bullets are great
  • For spelling out benefits and
  • Turning visitors into leads.

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