TRAVERSE CITY, Mich., January 30, 2024 - Hagerty, Inc., (NYSE: HGTY) an automotive enthusiast brand and leading specialty vehicle insurance provider, today announced that MotorsportReg (MSR), the world’s largest motorsport events calendar, set all-time highs in 2023 for event registrations, usage and customer service.
“We’ve become the leading platform to organize, find, and attend automotive and motorsport events, with more than 2.7 million unique visitors,” said Brian Ghidinelli, founder of MSR, Managing Director of Hagerty Motorsports and race car driver. “We’re really proud of our commitment to serving this special community and grateful to all of our platform users, event organizers, and partners.”
In 2023, MotorsportReg usage soared to more than 500,000 registrations for more than 10,500 events, both record highs. Ninety two percent of users rated customer service interactions with MSR as “great,” while 89 percent rated their event registration experience as “easy.”
“Those customer satisfaction numbers are critical for us,” said Ghidinelli. “Motorsport enthusiasts want, expect and deserve great service and a calendar app that’s easy to use, and that’s what we specialize in.”
MotorsportReg.com is used by more than 1,700 clubs, racetracks and sanctioning bodies to manage more than 10,500 events and 500,000 registrations. Its customers include North America's largest enthusiast organizations, including Sports Car Club of America (SCCA), BMW Car Club of America (BMW CCA), Porsche Club of America (PCA), SuperKarts! USA (SKUSA), MotoAmerica, Canadian Automobile Sport Clubs Ontario Region, Street Survival, Road America, and Circuit of the Americas. In 2023, the service also welcomed 107 new organizations to the platform.
Created in 2003 as a prototype for a single car club in San Francisco, MotorsportReg.com automates event listings, registration and payment processing for all types of automotive and motorsport events ranging from small social gatherings to the world's largest participatory motorsport events. The company was acquired by Hagerty in 2019 as part of its mission to save driving and fuel car culture for future generations.
Forward Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts. These forward-looking statements reflect Hagerty’s current expectations and projections with respect to its expected future business and financial performance, including, among other things: (i) expected operating results, such as revenue growth and increases in earned premium; (ii) changes in the market for Hagerty’s products and services, (iii) Hagerty’s plans to expand market share, including planned investments and partnerships; (iv) anticipated business objectives; and (v) the strength of Hagerty’s business model. These statements may be preceded by, followed by or include the words "aim," "anticipate," "believe," "estimate," "expect," "forecast," "future," "goal," "intend," "likely," "outlook," "plan," "potential," "project," "seek," "target," "can," "could," "may," "should," "would," "will," the negatives thereof and other words and terms of similar meaning.
A number of factors could cause actual results or outcomes to differ materially from those indicated by these forward-looking statements. These factors include, among other things, Hagerty’s ability to: (i) compete effectively within its industry and attract and retain members; (ii) maintain key strategic relationships with its insurance distribution and underwriting carrier partners; (iii) prevent, monitor and detect fraudulent activity; (iv) manage risks associated with disruptions, interruptions, outages with its technology platforms or third-party services; (v) accelerate the adoption of Hagerty’s membership products as well as any new insurance programs and products; (vi) manage the cyclical nature of the insurance business including through any periods of recession, economic downturn or inflation; (vii) address unexpected increases in the frequency or severity of claims; (vii) comply with the numerous laws and regulations applicable to Hagerty’s business, including state, federal and foreign laws relating to insurance and rate increases, privacy, the internet and accounting matters; (ix) manage risks associated with being a controlled company; and (x) other risks and uncertainties indicated from time to time in documents filed or to be filed with the Securities and Exchange Commission (the "SEC") by Hagerty.
The forward-looking statements herein represent the judgment of Hagerty as of the date of this release and Hagerty disclaims any intent or obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments, or otherwise. This press release should be read in conjunction with the information included in the Company's other press releases, reports and other filings with the SEC. Understanding the information contained in these filings is important in order to fully understand Hagerty’s reported financial results and our business outlook for future periods.
About Hagerty, Inc. (NYSE: HGTY)
Hagerty is an automotive enthusiast brand committed to saving driving and fueling car culture for future generations. The company is a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can’t get enough of cars. As a purpose-driven organization, Hagerty Impact aims to be a catalyst for positive change across the issues that matter most to our teams, our members, the broader automotive community, our shareholders and the planet at large. For more information, please visit www.hagerty.com or connect with us on Facebook, Instagram, Twitter and LinkedIn. More information can be found at newsroom.hagerty.com.
https://newsroom.hagerty.com/press/motorsports-enthusiasts-and-race-organizers-propel-hagertys-motorsportreg-to-record-highs-in-event-registrations-website-visits-and-customer-service/